Core project management experience for Digital/IT projects in aviation is desired
Experience in implementing projects related to Customer Data Platform(CDP) and applications (PSS, Salesforce, website, mobile, chatbots, loyalty, hotels),data unification and campaign alignment with marketing platforms like Adobe campaign, analytics,
Finalize business and technical requirements and ensure that all project business documents, artifacts and deliverables are signed off
Manage stakeholders via Core working group meeting and Steering Committee meeting
Drive architecture and roadmap decisions by working with various application teams
Drive product roadmap and discussions around personalization, Hyper Personalization on IndiGo’s D2C channels (Product and marketplace teams)
Manages various levels of project implementations and takes full ownership of deliverables
Excellent troubleshooting, communication and articulation skills
Manage adhoc project work, provide analysis and presentations