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Senior Support Engineer (Information Technology & Communication)


Emarat Maritime, LLC


Location

Mumbai | India


Job description

Job Title: Senior Support Engineer (Information Technology & Communications) Responsibilities: - Install and configure software, hardware, and networks. - Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution. - Ability to create network diagrams and documentation for design and planning network communication systems. - Design, develop and deploy modular cloud-based systems. - Identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues. - Define, plan, implement, maintain, and upgrade security measures, policies, and controls. - Write reports and provide insights on the efficacy of the current security policies, incident responses, disaster recovery plans, and other security-related information. - Ensure efficient function of data storage and processing functions in accordance with company security policies and best practices in cloud security. - Create procedures for employees and train them in security awareness. - Maintains, secure and upgrade a web system and ERP systems. - Ability to quickly learn technologies and products using documentation and internet resources.

Skills and Qualifications: - Relevant degree in Information systems or information technology. - Familiarity with SQL and database operations. - Availability outside of working hours to resolve emergency issues promptly. - Excellent critical thinking and problem-solving skills. - Patient and professional demeanour, with a can-do attitude. - Microsoft, AWS, and other training certifications may be advantageous.


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