Chief - Strategy & Client Success

Location

Mumbai | India

Job description

About us

We are a cutting-edge AI-powered platform and agency designed to empower businesses and marketers. Our mission is to provide a comprehensive solution for analyzing, managing, and collaborating with influencers. By harnessing the power of data and technology, we enable businesses to strategically promote their products or services to a broader and, more importantly, highly targeted audience.

Our platform not only ensures a wider reach but also emphasizes the crucial aspect of Return on Investment (ROI). We help businesses maximize the efficiency of their influencer marketing campaigns, ensuring that their investment yields measurable and impactful results.

Job Description

We are actively searching for a Chief - Strategy & Client Success to lead our Client Servicing team at Awedeet. As the CSCS, you will be at the forefront of managing end-to-end influencer marketing campaigns, ensuring client satisfaction, and driving business growth. If you are passionate about delivering exceptional service and building strong client relationships, this leadership role is for you.

Key Responsibilities

• Provide strategic leadership to the Client Servicing team, setting clear objectives and fostering a high-performance culture.
• Collaborate closely with the sales team to understand client requirements and campaign objectives.
• Oversee client campaigns from inception to execution, ensuring all deliverables are met on time and within budget.
• Build and maintain strong client relationships, serving as the primary point of contact for key clients.
• Proactively identify opportunities for upselling and expanding services to existing clients.
• Develop and present strategic campaign proposals and reports to clients, showcasing the value of Awedeet's services.
• Stay up-to-date with industry trends and influencer marketing best practices, providing valuable insights to clients and the team.

Requirements

• 7-8 years of experience in client servicing, account management, or a related field, with a proven track record of leadership and success.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to manage multiple projects and deadlines simultaneously.
• Proactive attitude and a strong commitment to client satisfaction.
• Bachelor's degree in Business, Marketing, or a related field.
• Passion for influencer marketing and a deep understanding of industry trends.

Benefits

• Lead and inspire the Client Servicing team in delivering exceptional service and campaign excellence.
• Competitive compensation package with performance-based incentives.
• Collaborate with a talented and passionate team.
• Opportunities for career growth and development within the company.
• Contribute to the continued success and growth of Awedeet in the influencer marketing landscape.

Join Awedeet as the Chief - Strategy & Client Success (CSCS) and play a pivotal role in our mission to redefine influencer marketing. Your leadership and dedication to client success will be instrumental in our continued growth and success.

Job tags

Salary