DHL Group
Location
Chennai | India
Job description
Your IT Future, Delivered.
Senior Consultant
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Ready to embark on the journey? Here’s what we are looking for:
We are seeking for experienced Senior Business Analyst to join our team at DHL IT Services. As a business analyst is responsible for analyzing and evaluating business processes, systems, and data to identify areas for improvement and provide recommendations for strategic decision-making.
Responsibilities:
Requirements Gathering: Collaborating with stakeholders to identify and document business requirements, goals, and objectives for a project or initiative.
Data Analysis: Analyzing large datasets to identify trends, patterns, and insights that can drive business decisions. This may involve using statistical methods, data visualization tools, and business intelligence software.
Process Mapping: Documenting current and future state business processes, workflows, and systems to identify gaps, inefficiencies, and opportunities for improvement.
Solution Design: Collaborating with cross-functional teams to design and develop solutions that address business needs and align with organizational goals. This may involve creating functional specifications, user stories, and wireframes.
Change Management: Assisting in the implementation of new processes, systems, or initiatives by providing training, support, and guidance to users. This includes conducting impact assessments and managing stakeholder expectations.
Performance Monitoring: Tracking and measuring the performance and effectiveness of implemented solutions to ensure they are meeting business objectives.
Communication and Stakeholder Management: Facilitating effective communication and collaboration between business units, IT teams, and stakeholders. This includes conducting meetings, presentations, and workshops to gather feedback and ensure alignment.
Requirements:
A bachelor's or master’s degree provides a strong foundation in business principles, management and operations or engineering is often preferred.
An array of benefits for you:
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