Job Title :Order to Cash Associate
Location: Mumbai
Experience: 1 to 4 years
Skills: otc
Job Description 'Order to Cash Associate
Manage end-to-end process of customer credits, sales orders creation & processing. Coordinate & Follow up with respective stakeholders.
Key responsibilities and activities - Order Entry, Order Management and Order Fulfilment pursuant to business rules and documentation including Standard Operating Procedures (SOPs), Work Instructions (WIs), or other documentation as provided. May include hand-key of manual data entry.
- Respond to queries related to Order Processing Services
- Review submitted Orders to detect accuracy problems and/or anomalies; partner with requester/sender to resolve and/or complete corrective action necessary to enable accurate completion of requested action/transaction.
- Monitor quality reports and execute remediation.
- Create, maintain and/or modify reports and tracking logs.
- Batch uploads from file extracts
- Originate change orders in change control systems. Process change orders.
- Apply supply chain flows and change control procedures.
- Comply with Buyer policies including security policies, SOX requirements.
