Handling logistics, Transportation and customer services for Domestic & Exports of petrochemicals
Direct, optimize and coordinate full order cycle for domestic and export despatches.
Planning and coordination of product movement.
Manage truck/container entry, inspection of vehicle documents and physical fitness and scheduling while maintaining defined SLAs (Service-Level-Agreements with customers).
Allocation of orders as per criteria and arrange trucks/containers from 3PL service providers including documentation irrespective of seasonal variation.
Execution of export orders with all required documentation.
Manage payment cycle of vendors of transportation and other logistics service providers.
Implementation and training of Logistics related SAP transactions to stake holders.
Performance evaluation of vendors and MIS generation.
Contract handling of third-party logistic (3PL) service providers
Liaise and negotiate with transporters, shipping companies, freight forwarders, CHA's, surveyors, port authorities, customs and or excise authorities etc.
Preparation of all the commercial documents related to the supplies and record keeping.
Investigate and resolve customer complaints.
Comply with laws, regulations, ISO requirements and high safety standards in entire logistics operations
Active participation in various dept. audits and compliance of recommendations.
