Hunarstreet Technologies
Location
Mumbai | India
Job description
Job Description
We have an exciting opportunity for an Asst. Manager Customer Service to independently handle customer service desk for ocean exports and imports.
Key responsibilities:
Handling of Key Account business of Ocean Exports by sea which includes entire coordination with both shipper consignee Carrier Freight Forwarders Transporters CHA for CFS and Factory Stuffing of containers / LCL cargo.
CoOrdination with Overseas Office for Nomination Shipment & Handling Nomination Shipment.
Responsible for managing and reviewing export and import operations in accordance to ocean freight business and customer need.
CoOrdination with Sales & Documentation team for Shipment Procedures.
Sending Quotation to customers for Ocean Exports & Imports.
Should Handle Hazardous & Reefer containers.
Should Handle Over Dimensional Cargo.
Establish & maintain a strong working relationship with Customers to get more business with existing customers.
Manage reporting requirements of department such as DSR Operation Tracking Report.
Time management prioritizing tasks and meeting deadlines. Produce quality work even when under extreme time pressure & deadlines.
Job Requirement
Bachelor s degree in Commerce Logistics or related field with over 8 years of experience in the job offered out of which at least 4 years of experience in Ocean Export and Import. Should have handled shipment for a minimum volume of 150 containers per month .
freight forwarding,import/export operations,container shipping,customer service
Job tags
Salary
