Location
Raipur | India
Job description
Position Overview: As a Front Desk Executive, you will be the first point of contact for visitors, clients, and employees. This role is crucial in creating a positive and welcoming atmosphere, providing exceptional customer service, and efficiently managing administrative tasks related to the front desk.
Key Responsibilities:
Reception Duties:
- Greet and welcome visitors with a warm and professional demeanor.
- Manage incoming calls and direct them to the appropriate personnel.
- Maintain a neat and organized front desk area.
Visitor Assistance:
- Assist guests by providing information about the organization, services, and facilities.
- Coordinate visitor access, issue visitor badges, and ensure security protocols are followed.
Appointment Scheduling:
- Schedule appointments and maintain calendars for meetings and appointments.
- Notify staff members of visitor arrivals and manage meeting room bookings.
Communication Handling:
- Handle incoming and outgoing mail, emails, and faxes.
- Communicate messages promptly to the relevant individuals.
Administrative Support:
- Provide administrative support to various departments as needed.
- Assist in data entry, filing, and document management.
Problem Resolution:
- Address and resolve visitor inquiries, requests, and issues promptly.
- Escalate complex matters to the appropriate personnel.
Facilities Coordination:
- Coordinate with facilities management for maintenance and repairs.
- Monitor and order office supplies as needed.
Security Compliance:
- Enforce security and access control policies.
- Monitor and report any suspicious activities or security concerns.
Customer Service:
- Ensure a high level of customer satisfaction through effective communication and assistance.
- Handle customer complaints or concerns with professionalism and empathy.
Qualifications and Skills:
- Minimum of a high school diploma; additional qualifications in Office Administration or related field is a plus.
- Proven experience in a similar role or in customer service.
- Strong communication and interpersonal skills.
- Proficient in using office equipment, including phone systems and printers.
- Organized, detail-oriented, and able to multitask effectively.
- Familiarity with basic computer software (MS Office, email systems).
JOB APPLY
DIMPAL - 9109999669
FRONT OFFICE,COMPUTER OPERATOR,Front Desk
Designation: FRONT DESK EXECUTIVE
Vacancies: 1
Experience: 2.0 Year(s) - 3.0 Year(s)
Job tags
Salary
Rs 1.2 - 1.4 lakhs p.a.
