carrier relationship manager
Location
Ahmedabad | India
Job description
Duties & Responsibilities
- Serve as the primary point of contact for all carrier relations inquiries
- Respond to carrier requests and concerns in a timely and professional manner
- Negotiate service contracts with carriers
- Monitor carrier performance and compliance with company policies
- Work with other departments to resolve issues with shipments
- Maintain up-to-date knowledge of industry trends and developments
- Keep abreast of changes in transportation regulations
- Develop and maintain positive relationships with carriers
- Handle customer complaints and escalate as necessary
- Prepare reports on carrier performance
- Assist in the development of new business opportunities
- Perform other duties as assigned
Job tags
Salary
