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Location

Chennai | India

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Job description

About Client:

A leading BPO Organization

Job Responsibilities:

Catalog analysts will be responsible for working on tasks that include (but not limited to) audit vendor submissions to meet clients catalog standards interacting or coordinating with suppliers/manufacturers identifying and correcting errors/complaints maintaining records of work received and performed. The role will have daily deliverables across productivity quality and utilization as basic metrics. This role will work with various partners within the organization to enhance the business.

Key Responsibilities:

• Handle daily volumes of the assigned tasks and ensure that the given SLA are met per the quality standards.
• Maintain records of daytoday work by updating the trackers to reflect work done.
• Demonstrate excellent time management skills.
• If there is a possible default on SLAs or quality flag the escalation in time to the manager or lead.
• Interacting and collaborating with suppliers or merchants to accurately reflect the product information in the client catalog.
• Willingness to take initiatives and responsibilities.

Candidate Requirements:

• Bachelors degree in any discipline with 34 years of work experience
• Worked in ecommerce catalog management/ content validation/ data labelling
• Typing skill (atleast 40 words/ min) with no error
• Proficient in MS Office tools.
• Strong written and oral communication skills in English is critical for the role.
• Strong business communication skills to communicate with internal or external stakeholders clearly

Location: Chennai

Remote Work :

No

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Job tags

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Salary