Max Financial Services
Location
Gurgaon | India
Job description
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About Max Life Insurance:
Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.
Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its
operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.
As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.
For more information, please visit the Company's website a t
We Stand for:
Caring
A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.
Collaboration
A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization's ask. A leader who addresses challenges with a solution oriented approach to create 'win-win' partnerships within & outside teams through inspired cooperation and teamwork.
Customer Obession
A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.
Growth Mindset
An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.
People Leadership
A people's leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.
'Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.'
Job Title:Chief Manager (Employee Experience)
Job Description | |||
Position | HR - Employee Experience | Experience | 5-7 |
Department | Human Resources | Function | Human Resources |
Reporting to | Vice President & Head - Organization and Staffing, Human Resources | Band | 4B |
Location | Gurgaon | Team size (D/I) | IC Role |
JOB SUMMARY 1. Manage and administer all aspects of our HR technology systems, including but not limited to HRIS, ATS, performance management, payroll, and employee self-service portals. 2. Analyze existing HR processes and workflows to identify opportunities for automation and improvement using technology solutions. 3. Collaborate with HR and IT teams to implement, configure, and customize HR technology solutions to meet the organization's needs. 4. Serve as the primary point of contact for troubleshooting and resolving issues related to HR systems and technology. 5. Stay current with industry trends and best practices in HR technology, and recommend enhancements or new solutions to drive efficiency and effectiveness. 6. Develop and deliver training programs to educate HR staff and end-users on how to utilize HR technology effectively. 7. Ensure data integrity and security within HR systems, including managing access controls and permissions. 8. Partner with vendors and external consultants as needed for system upgrades, integrations, and other projects. 9. Collaborate with HR and finance teams to ensure accurate data exchange between HR systems and other business systems. 10. Support HR reporting and analytics initiatives by generating reports, analyzing data, and providing insights to inform decision-making. Desired Qualifications & Background 1. Bachelor's degree in Human Resources, Information Technology, Computer Science, or a related field. Master's degree or HR certifications are a plus. 2. Proven experience (5+ years) working in HR technology or HRIS administration roles. 3. In-depth knowledge of HR processes and regulations, with a focus on leveraging technology to improve efficiency and compliance. 4. Experience with HR technology systems such as Workday, SAP SuccessFactors, Oracle HCM Cloud, ADP, or similar platforms. 5. Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. 6. Excellent communication skills, with the ability to effectively convey technical information to non-technical stakeholders. 7. Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment. 8. Experience with project management methodologies and tools is preferred. 9. Familiarity with data privacy and security regulations such as GDPR and CCPA. 10. A collaborative mindset and the ability to work effectively in cross-functional teams. |
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