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Service Desk Analyst


Right Move Staffing Solutions Private Limited


Location

Pune | India


Job description

Greetings for the Day…!!!

 

We are looking for  'Service Desk ' for one of our esteemed clients in Pune having experience into Troubleshooting, Active Directory, Office 365,VPN, Tech Support.Role : Service Desk Analyst

Shits : US Rotational

Location : Pune (Aundh)

Immediate Joiner

Responsibilities

Core Competencies/Skills/Knowledge :

a. Strong Problem Solving and Troubleshooting Skills & thinks logically.

b. Comfortable to work in a 24/7 work environment with rotational shifts & Offs .

c. Working knowledge of personal computer architecture and network architecture.

d. Passion for Technology (curious, has desire to learn, doesn't rely on past knowledge, stays on top of latest technologies).

e. Its a voice process as you have resolve customers technical queries.They require assistance with troubleshooting on Microsoft Windows Operating System . 

f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems recommended.

g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.

i. Use to with VPN ,Network Troubleshooting.

 

Qualifications

Profile Requirement :  

1. UG / Grad both eligible with 1year of documented Technical Experience

2. Internal Students not eligible

3. Designation offered : Sr. Advisor 1, Technical Support

· Financial Service Agreement : Please be informed that all the candidates/employees have to sign a financial Service Agreement of 2,00,000/-(Mandatory) for 18 months .

MS Certification : Please be informed about the Contractual requirement for all candidates/employees to earn Microsoft professional certifications within 9months from joining.

· Rounds of Interview : PI , Technical Process fitment & Communication Skills check - Ops Round , Online Assessment- Typing .

 We are looking for candidates who can join us Immediate or within 10-15 days

If you find this interesting and inline with your career aspiration, please share your CV on [HIDDEN TEXT] or call on 7030923398


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