WNS
Location
Mumbai | India
Job description
Job Description Good Understanding of Quality Management System and Good Communication skills, Should be able to do Client and Stakeholder Management , Excellent People Management Skills along with Feedback giving Skills and Ability to drive Quality Initiatives, Projects and Improvements , Collections and OTC F&A Background is a must ' • Conduct process documentation as per ISO standards • Conduct & review sampling strategy in the team • Conduct root cause analysis for process improvements • Conduct MSA as per schedule. • Drive & conduct process compliance • Drive & conduct audits (pre-post duties) • Conduct base lining & analyze CTQs • Conduct measurement system analysis. • Drive brainwave initiative in the team • Conduct quality related trainings • Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives • Drive open forums/best practice sharing sessions • YB six sigma improvement project to be certified • Successfully complete ISO training. Working on the product & helping the team to achieve deadlines. Provide timely reports, updates and system entries as required by the internal and external management. Understand and abide by the importance of discipline, punctuality & protocol
Qualifications Commerce GraduateJob tags
Salary
