Location
Udaipur | India
Job description
Company Overview
Moustache Escapes is a leading experiential travel company with a nationwide network of resorts, luxurious accommodations, and vibrant community living. With 20+ locations across India, we curate unique experiences for travelers seeking something extraordinary.
Job Overview Moustache Escapes is seeking a Front Desk Executive to join our vibrant team in Udaipur, Rajasthan, India. As a Front Desk Assistant, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This is a full-time position ideal for a fresher with less than 1 year of experience.
Qualifications And Skills - Experience - (Fresher - 3 years)
- Excellent communication skills
- Self Starter and willing to take risks
- Available to work anytime including weekends
- Excellent management and team skills
- Education in Hospitality, Hotel Management, Travel & Toursim Mandatory
Roles And Responsibilities - Greet and welcome guests in a warm and friendly manner
- Provide information and assistance to guests regarding hotel facilities, services, and local attractions
- Handle guest check-ins and check-outs efficiently and accurately
- Manage reservations and maintain the front desk area in a tidy and organized manner
- Answer phone calls and redirect them as necessary
- Handle guest requests and complaints in a professional and timely manner
- Ensure the security and confidentiality of guest information
- Assist with administrative tasks such as data entry, filing, and updating records
- Collaborate with other hotel departments to ensure guest satisfaction
- Adhere to company policies and procedures to maintain a high standard of service
Perks - Incentives
- ESI
- Meals on Duty
- Accommodation
Contact details:-
Job tags
Salary
