Tata Group
Location
Chennai | India
Job description
Job Description
SN Required Information Details 1 Role Network Voice L2 2 Required Technical Skill Set Cisco Unified Contact Center, Cisco Unified Communications Manager, Avaya 3 Desired Experience Range 4-8 4 Location of Requirement Hyderabad/Chennai
Desired Competencies (Technical/Behavioral Competency) Must-Have 1. Experience in handling Cisco IP telephony Network Infrastructure. 2. Understanding of switching - VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc 3. Understanding of the following Cisco Unified Communication Products a) Cisco Call Manager Express b) Understanding of Cisco Licensing models c) Cisco Unified Communication Express & Cisco Unity express d) Cisco IM&P and Jabber e) Gatekeepers f) Gateway protocols: H323, SIP, MGCP, SCCP. 4. ITIL Knowledge - Incident, Change, Configuration, Problem Management 5. Problem analysis and resolution skills. 6. Knowledge in Cisco Unity Connection (Release 10X to 11X) 7. Knowledge in planning and designing Cisco unified Communications network 8. Knowledge in Cisco Session Management platform (SME) 9. Knowledge in Session Border Controller technology 11.Expert knowledge in SIP Trunk 12.Knowledge of UCS and virtualization technologies Good-to-Have 1. ITIL Certification 2. Experience in lead role and team management
Desired Candidate Profile
Qualifications :BACHELOR OF TECHNOLOGY
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