Head of Administration

Location

Jaipur | India

Job description

Our vision is to become India's leading healthcare partner recognized for delivering highest customer satisfaction. As an organization experiencing rapid growth, we are actively seeking a Head of Administration who possesses exceptional skills and extensive experience to join our dynamic team.

Mission:

The mission of the position 'Head of Administration' is to provide strategic leadership and efficient management of administrative department, towards the overall success of the organization by creating a safe, compliant, effective and efficient working environment that supports the achievement of organization goals and enhances stakeholder satisfaction. This includes creating and implementing standardized procedures, driving process improvement, executing initiatives, and ensuring seamless administration operations across business.

Key Responsibilities:

Administration Process & Business Plan Execution:

• Develop, document, and implement standardized operating procedures across administrative department. Collaborate with department heads and key stakeholders to identify areas for process improvement and efficiency enhancement.
• Establish guidelines, protocols, and workflows to streamline administrative processes and ensure consistency in operations.

Facilities Management:

• Supervise and manage all aspects of facilities, including office/ laboratory/ branch premises, assets, utilities, maintenance, and repairs. Direct, coordinate and manage essential facilities services such as Electricity and Generator Maintenance, RO/ Water management, EPBX, Solar Power and Lift management, etc. across organization.
• Management of AMC records; ensure complete documentation of all equipment's in facilities.

Safety and Security:

• Implement and maintain effective safety protocols, procedures, and emergency response plans.
• Manage and coordinate security operations or activities with public law enforcement, fire, CCTV and other agencies across organization.
• Conduct regular safety inspections, risk assessments, and audits to identify potential hazards and address them promptly.

Statutory Compliances:

• Monitor and ensure compliance with statutory obligations related to safety regulations, environmental regulations, and other applicable laws such as PCPNDT, BMW, Pollution, KERB, Pharmacy, Shop & Establishment, and other legal related activity.

Legal Case Management:

• Coordinate with legal team and internal stakeholders to manage legal cases and disputes.
• Assist in drafting and reviewing legal documents, contracts, and agreements.
• Maintain records, track case progress, and provide necessary information for legal proceedings.

Government Liaisoning:

• Establish and maintain effective relationships with government authorities, regulatory bodies, and local agencies.
• Coordinate with relevant departments to obtain necessary permits, licenses, and approvals.

Vehicle and Transport Management:

• Oversee the management of the company's vehicle fleet, including maintenance, insurance, and registration.
• Develop and implement policies and procedures for vehicle usage, driver safety, and fuel management.

Housekeeping:

• Ensure cleanliness, hygiene, and maintenance of office, laboratory and branch premises.
• Monitor and coordinate with business team to ensure effective housekeeping operations.

Office Administration:

• Manage day-to-day administrative tasks, such as vendor management, procurement, inventory management of office supplies.
• Handle employee services and facilities, including travel arrangements, event management, and office infrastructure.

** This job description provides a general outline of responsibilities and qualifications and is not exhaustive. The Head Administration may be required to perform additional duties as necessary for the smooth functioning of the business.

Requirements:

• Minimum Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience in administration or facilities management, with a focus on safety, compliance, and legal aspects.
• Strong knowledge of statutory regulations, and safety standards, and other relevant legal requirements.
• Excellent organizational, communication, and leadership skills.
• Ability to prioritize tasks, manage resources effectively, and meet deadlines.
• Proficiency in MS Office suite and familiarity with relevant software and tools.
• Experience in liaising with government authorities and external stakeholders is preferred.

Pay Scale: We offer a competitive salary package commensurate with experience, along with comprehensive benefits and opportunities for professional growth and development.

Company Profile:

Dr. B. Lal Clinical Laboratory, established in 1991, has been at the forefront of providing exemplary Pathological and Diagnostic solutions. With a commitment to incorporating the finest infrastructural and technological advancements in the global health sector, we have become a distinguished preference over the past 32+ years. Our relentless passion for delivering top-quality services, coupled with the unwavering trust of doctors and patients, has positioned us as a leader in reputed pathology lab networks.

Dr. B Lal Clinical Laboratory Pvt. Ltd. stands out as the only Pathology Lab Network with a remarkable presence of more than 100+ collection centers across Rajasthan. Our highly sophisticated Central Processing Laboratory, equipped with state-of-the-art technology, is complemented by ten regional laboratories strategically located in Kotputli, Bhilwara, Ajmer, Alwar, Sriganganagar, Jodhpur, Ahemdabad, Kota, Bharatpur, and Sikar. This expansive network enables us to provide prompt and efficient services to our valued customers.

Currently, we offer an extensive range of over 1500 different tests in Clinical Pathology & Biochemistry, Haematology, Microbiology & Serology, Histopathology, Radiology and Molecular Biology. With a strong emphasis on professionalism and accuracy, our tests are conducted in a professional environment by a team of experts who work diligently to eliminate any scope for inaccuracies or errors.

At Dr. B. Lal, we have consistently been pioneers in adopting and implementing new and advanced technologies in the field of pathology. Our unwavering commitment to our motto, 'Serves Best, Serves All,' drives us to deliver excellence in all aspects of our services.

We take immense pride in being recognized as a Great Place to Work certified organization. This esteemed certification further underscores our dedication to creating a positive and nurturing work environment for our employees. By fostering a culture of continuous learning, collaboration, and growth, we ensure that our team members can deliver their best and provide exceptional service to our customers.

Our core values - Customer First, Accountability, Respect & Trust, and Excellence - are the foundation of our work culture. For over 32+ years, these values have guided us to always prioritize the well-being of our patients. Upholding these principles has propelled us to the pinnacle of success, instilling immense patient satisfaction and trust in the B. Lal family. Today, we are a revered group of professionals that people trust and look up to.

At Dr. B. Lal Clinical Laboratory, we remain committed to pushing the boundaries of innovation, continuously enhancing our services, and putting the needs of our patients at the forefront. With our unwavering dedication, advanced technology, and a team of experts, we strive to set new benchmarks in the field of pathology and healthcare.

Why Work at Dr. B. Lal Group

Learn : We work with Top quality technology and provide platforms for continuous learning & growth. We invest in providing significant support to the up-gradation of our in-house talent.

Grow : We believe in providing venues for career advancement and fast-track growth for the deserving. If you have a desire to grow in your career, you will fit right in.

Excel: We nurture a culture of idea exchange, learning, celebration & fun at work. We ensure that our employees have a thrilling, fulfilling, and successful future after joining the team.

Make A Difference : Become a valued ally in our mission to become India's leading healthcare partner and change the world for the better, one at a time. We are always looking for people who want to make a difference with their work.

Life at Dr. B. Lal Group

Our Team: Our greatest strength is our team who strives to fulfill the organization's mission and vision while upholding its values. Each of us contributes so meaningfully to making a difference in the lives of the people we serve.

Our Culture: We strive to create an inspiring work environment with open communication where performance and merit is the basis of progress. We at Dr. B. Lal are inspired by our core values and strive to extend this philosophy to our team and their families

Our Values: We are committed to and making strong progress towards delivering exceptional value to our customers. CARE has always been and continues to remain, our guiding purpose which is characterized by Customer First, Accountability, Respect & Trust, and Excellence.

Our Expertise: We constantly equip our team of experts with top-quality resources and tools to do their best work every day. We believe in lean, iterative improvements and our success is measured by the value we create for our customers.

Our Commitment : Our mission reiterates our commitment to deliver excellence in healthcare services through the self-led team, innovation, and advanced technology. Our Laboratory as a center of excellence assures a culture of compliance and follows systematic interventions to consistently meet or exceed quality standards.

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