2coms
Location
Kolkatta | India
Job description
Job Opening: B2B Collection Specialist
About Us:
We are seeking a detail-oriented and proactive Collection Specialist to join our dynamic team. As a Collection Specialist, you will play a crucial role in ensuring the timely collection of open accounts receivable, fostering positive relationships with customers, and collaborating with various internal stakeholders.
Location : Saltlake Sector V, Kolkata
Responsibilities:
- Collect open accounts receivable invoices for direct customers.
- Proactively initiate contact with customers to maintain and expand business relationships.
- Follow up on disputed balances, independently resolving collection issues.
- Assist in identifying and researching disputed items, providing timely responses to customers.
- Participate in customer meetings and collaborate with internal teams to address issues.
- Maintain data integrity in systems, including billing contacts and collection notes.
- Create and verify credit requests and accounts receivable adjustment forms.
- Provide regular updates on open accounts receivable invoices to internal stakeholders.
Minimum Qualifications:
- High School Diploma or equivalent.
- Experience with Business-to-Business collections and Accounts Receivable processes.
- Strong oral and written communication skills with a professional demeanor.
- Organizational, multitasking, and time management skills.
- Collaboration skills, successfully applied within a team.
- Proficiency in Microsoft Excel.
- Basic ability to present updates to internal and external stakeholders.
- Critical thinking and problem-solving skills.
- Attention to detail.
- Self-directed with the ability to manage projects to completion with minimal oversight.
- Ability to work in a flexible, fast-paced environment.
Regular Shift
5 days working
Salary : Hike on your last drawn salary as per market standard.
Job tags
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