Customer Service | Reservation Representative
Location
Jaipur | India
Job description
Job Title: Reservation Support/Executive
Company Name: Moustache Escapes
Location: Jaipur
Job Description - Help Travel Partners to identify their ideal travel plans based on their guests interests and requirements.
- Study and assimilate all information regarding travel destinations such as prices, weather, language, activities, etc.
- Provide end-to-end service while organizing a trip from reserving the accommodation, arranging trekking experiences, and creating the itinerary.
- Provide all relevant and essential information to the Travel Partner regarding their guests travel.
- Sell the appropriate experience to the Travel Partners.
- Negotiate any customizations or modifications requested and accommodate to the best level possible.
- Resolve any problem that arises regarding the trip for the Guests.
- Regularly update a database containing Travel Partner / Guest details and their travel information.
- Reach the B2B sales and revenue targets.
- Take advances/refunds from/to the Travel Partners against the bookings done.
- Regularly maintain a good relationship with our Travel Partners.
- Ability to handle rejection and stress in soliciting customers.
Requirements - Basic knowledge of traveling software and procedures.
- Excellent communication, people skills, and problem-solving skills.
- Efficient negotiation and sales skills
- BPO experience 0-6 months considered.
Job tags
Salary
