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Technical Support Specialist - Bangalore


Softcell Technologies Global Pvt. Ltd.


Location

Mumbai | India


Job description

Job description:

· The technical support engineer will be responsible for providing 1st level support on the products / solutions promoted by Softcell

· He must keep his tech support and solutions skill set updated continuously

· Remote support and onsite support to our clientele

· Adhere to the project timelines

· Understand customer requirement and implement solution accordingly

· Should be able to practise the concepts of the solutions in lab environment

· Must take part in product demonstrations and PoC / PoV

· Must be willing to work on multiple solutions without any reservations

Key skills:

· Any ManageEngine products. (ServiceDesk Plus, OPManager, Endpoint Central, Password Manager Pro)


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