Customer Care Executive

Location

Jaipur | India

Job description

Company Overview

GoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore. Since 2019, we have been dedicated to reducing unemployment in India and providing excellent services to our clients. We specialize in executive search and recruitment, catering to the needs of organizations at all management levels.

Job Overview

We are seeking a Customer Care Executive to join our team at GoodVibes Placement Services. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Jaipur, Rajasthan, India. The ideal candidate should have 1 to 3 years of experience in customer care or a related field.

Qualifications and Skills

• Looking For Customer Care Executive
• Graduation Required
• Excellent communication Required
• 5 Days Working
• Rotational Shift
• Salary- 25KCTC - 29 KCTC
• Location - Jaipur

Roles and Responsibilities

• Answering incoming calls and responding to customer inquiries in a professional and timely manner
• Providing accurate information about products and services to customers
• Handling and resolving customer complaints and escalations
• Maintaining a high level of customer satisfaction through active listening and problem-solving
• Building strong customer relationships and fostering customer loyalty
• Processing orders, forms, applications, and requests
• Updating customer accounts and records
• Collaborating with other departments to ensure customer needs are met
• Identifying and implementing process improvements to enhance customer service
• Adhering to company policies and procedures

Job tags

Salary

Rs 25000 - Rs 32000 per month