Location
Gurgaon | India
Job description
Responsibilities
- Coordinates the employee’s travel calendar, including making reservations for travel and accommodations as needed, to ensure employee’s schedule runs efficiently
- Effectively works with administrative assistants in scheduling and coordination of travel
- Provides high-level professional support with travel arrangements to employees
- Manage end-to-end travel plans efficiently and cost-effectively, including airlines, trains, transport, and hotels
- Coordinate best rates through vendors every time there is a travel occurrence
- Communicate with the person traveling regularly to keep them updated on logistics
- Manage emergency changes/cancellations in a professional and calm manner
- Handle visa applications and formalities promptly
- Handle all incoming travel requests and the processes that follow after
- Update HR on travel to be properly recorded
- Maintain and swiftly resolve employee feedback on tickets, visas, forex, insurance, hotel, and travel facilities as needed.
- Coordinate with multiple departments to ensure quick resolution for the customer to adhere to SLA
- Maintain the monthly travel expense sheet.
Requirements
- Awareness of international travel regulations, customs, and currencies
- Good command of English, written and spoken
- Good Time-management skills, ability to multi-task and manage conflicting priorities
- Previous experience working within a global environment providing management support to employees
- 2+ years of relevant experience in the travel coordination field
- Knowledge of corporate travel economics and travel technology/tools will be an added advantage. GDS experience is mandatory, Galileo experience preferred
- Open to work in a flexible environment, including on public holidays and festivals when needed
Excellent Customer service and communication skills (Both Written and Verbal
Qualifications:
Preferred Experience
- Experience as Executive Assistant/ Managing Travel Desk & Expense/Client Servicing
- The candidate should preferably have experience in Implants, International Routing & Transit Visa
Minimum Qualifications
- Graduate in Commerce
- A degree in Hospitality, Travel, Tourism, Business, or a relevant field
- UG: Any Graduate
- PG: Any Postgraduate
Legal Services
Job tags
Salary
