Senior Technical Project Consultant
Location
Bangalore | India
Job description
Job Title: Senior Technical Project Consultant
Department: Project Services
Location:Remote
Manager:Manager, Project Services
Summary Description Of Position The Senior Technical Project Consultant is a customer facing role and acts as the technical lead for project execution teams. A Senior Technical Project Consultant will become a trusted advisor to Quickbase customers, leading technical efforts to deliver custom tailored business applications. You will provide technical expertise, project implementation, and project execution for our customers through the Quickbase platform and its technologies. The Senior Technical Project Consultant is responsible for all technical delivery and will delegate & provide architectural and technical direction to other project team members. As a key member of the Customer Success team, you will partner with Sales, Customer Success Managers, Project Managers, Product Trainers, Solution Architects, and other key people, to ensure the success of our technical projects and overall success of our customers. You will work with a variety of businesses and people across a wide variety of industries and professional levels. You will be tasked with using Quickbase features and technology to solve complex business problems and automate business processes. Creativity and problem-solving skills are a must. You will need to be able to manage multiple customers, team members, personalities, and priorities.
This opportunity allows you to join a fast growing, exciting, and engaging team. Quickbase offers lots of room for career advancement in an environment that empowers those closest to the work to make decisions and provide each other with the support to move quickly and learn as we go. Quickbase combines the excitement and pace of a startup with the stability and work/life balance of a market leader.
Responsibilities A Senior Technical Project Consultant reports to the Manager of Project Services and will have responsibilities including but not limited to the following:
- Lead client facing and internal meetings with other members of the technical project team, to review requirements, develop specifications, design diagrams, test scripts, feature breakdowns, and more.
- Design, architect, and construct relational business application using the Quick Base platform
- Provide exceptional customer service and become the customer's trusted advisor for the Quickbase platform.
- Work with Sales, Project Management, Customer Success, Enablement Consultants, Customer Education, and Product Management to ensure successful project execution and continuous growth and satisfaction for our customers.
- Ensure successful delivery of technical project consulting services through effective project, engagement, and customer management
- Business processes mapping and develop structured workflows to support business processes.
- Maintain client confidence, and strict data confidentiality.
- Work with Technical Project Developers to specify and implement extended API functionality, in addition to the functionality offered directly in the Quickbase platform.
- Work with the Quickbase Pipelines technology to implement custom processes and integrations within the Quickbase platform and with other external systems or platforms.
- Perform advanced spreadsheet manipulation of data for ingestion into Quickbase.
- Delegate technical duties to other members of the project team
- Thoroughly test their own work, or the work of others for errors and accuracy before presentation to clients.
- Solicit client feedback on designs and solutions and incorporate feedback into the solution.
- Train client teams or other internal team members on the solution.
- Stay current of all forms of remote communication used within the organization, such as email, IM, and meeting schedules.
- Responsible for meeting billable utilization goals, set by the Project Services leadership.
Education A Masters/Bachelor's Degree in Business, Business Analysis, Operations, Engineering, Information Technology, Computer Science or related field or equivalent experience.
Licenses/Certifications - Quickbase Expert Builder Certification
- Quickbase Pipelines Certification
Experience - 2+ years of Quickbase experience with a strong focus on project execution and implementation.
- 4+ years managing project teams in a Technical Lead or equivalent role
- 4+ years of relational based database design and integration experience.
- 2+ years' experience involving automation/system integration tools such as Zapier, Workato, Pipelines, MS Flow
- Fundamental understanding of web service technology (REST, SOAP, XML, JSON) and scripting languages (JS, ReactJS, Node.JS, .NET).
- Curiosity about Business Process, experience in optimizing and automating processes
- Experience providing senior-level support to technical project teams
- General working knowledge of API's
- Experience working with ERP solutions and enterprise software systems
- Familiarity with BI tools (Power BI, Tableau etc.)
- Familiarity with project management concepts, business process mapping and process improvement strategies.
Skills - Quickbase application development and build-out
- Ability to work independently and professionally in a virtual environment.
- Strong Verbal and Written US English communication Skills a must
- Fluency in other languages a plus
- Strong Excel skills including data manipulation and analytics
- PowerPoint Skills a plus
- Must be able to clearly communicate (oral and written) with peers and clients daily and proactively reach out for assistance when required.
- Strong analytical, problem solving, and critical thinking skills
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Must demonstrate a desire to grow within the organization and be a continuous learner.
- Enthusiasm for new technologies and portfolio expansion
- Delegation & Teamwork
- Project Management Concepts
- Emotional intelligence and patience
Travel Required Yes, but may be infrequent
Supervisory Position No, but leadership on larger project teams is available with advancement into Team Lead and Managerial Roles within the career path.
Job tags
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