Executive - Tower Control - Express Logistics

Location

Mumbai | India

Job description

Position

Executive - Network Control Centre

Department - Express Business, Operations

Location - Mumbai

Band - 2

Reports to- Manager -Network Operation

ROLES & RESPONSIBILITIES

Key responsibilities

• Tracking of Network vehicles / Train with the help of ERP & Tracking portal module.
• Timely recording/reporting & announcement of exceptions (including announcement to All India) which has Service impact across the country.
• Provide information and inputs based on the exceptions noticed and work towards corrective action plan.
• Conduct timely coordination with locations (Operation/Fleet/Security) for recovery of vehicle in the event of a vehicle Breakdown/Accident or in other exceptions.
• Generate and announce exceptions in the system for other reasons such as political affairs or natural calamities that can occur in network runs.
• Prepare timely MIS updates of performance against defined network parameters and frequency of exceptions such as accidents, break downs, other delay's etc.
• Performance monitoring of vendors based on the transit time safety & security of shipments to be built for ongoing analysis and improvement.
• Maintains network timeliness by generating MIS of schedule departure/arrival of vehicle.
• Conduct timely follow up with locations and vendors to obtain status of arrival / departure of network vehicles.
• Co-ordination with vendors/All India operations for integration of GPS with tracking portal.
• Co-ordination with vendors for route performance along with improvement and maintain the related MIS.
• Co-ordination between FIN team and vendor for their seamless payment and timely placement of network route vehicles

UALI QUALIFICATIONS & COMPETENCIES FI

• Any graduate with 2+ years of experience in operations and process excellence.
• Comprehensive and possessing analytical Skills
• Exposure to operations planning.
• Tech savvy, Problem solving, data-driven decision-making through the stakeholders.
• Team Building and Employee Engagement Capability.
• Adaptability towards change management.
• Stakeholder Management.

Job tags

Salary