Kaapro Management Solutions Pvt. Ltd.
Location
Gurgaon | India
Job description
Job Description - Corporate Trainer
Goal:
Improving skill with the intent of delivering great Customer Experience.
Job Responsibilities:
- Create high-quality training modules that will be used for new employee onboarding as
well as continuous improvement.
- Use empirical data from incoming support requests, and feedback from management to
determine key training topics.
- Leverage various mediums including PowerPoint and lab demonstrations to maximize
material retention.
- Provide a strong context for how technical principles relate to our products, and most
importantly to our customer's experience.
- Develop post-training and continuous improvement assessments that accurately reflect
scenarios experienced in production.
- Test out new products/features in order to deliver introductory training.
- Inspire and excite engineers by delivering the training in an interactive relatable manner.
Required Skills:
Technical:
- Strong understanding of Computer and core Networking Fundamentals such as DHCP,
DNS, OSI model, IP addressing, Vlans, etc.
- Knowledge on technologies such as Wireless, Switching, Routing, Firewall, VPN, IoT,
Software Defined Networking, etc.
Non-Technical:
- Excellent verbal and written communication skills.
- Adept at identifying the skill level of the audience, listening, questioning, explaining, and
giving feedback.
- Passionate about Technology.
- Enthusiasm and Eagerness to learn new products.
- Be able to adapt to the business requirement and improvise training content accordingly.
- Excellent time management skills.
- Proficient with Presentation based Applications like MS PowerPoint, Google Slides &
Sheets.
Education/Experience:
2-5 years of Training experience in relevant industry/environment.
CCNA Trainer,Technical Trainer,Cisco Networking,IP addressing,OSI model
Designation: Corporate Trainer
Vacancies: 4
Experience: 2.0 Year(s) - 6.0 Year(s)
Job tags
Salary
Rs 4 - 8 lakhs p.a.
