Customer Support Representative

Location

Indore | India

Job description

We are seeking a confident, ambitious On boarding Executive to help us scale Customer On boarding to the next level. An executive would be responsible to get Product Registrations (App/Website),Profile Completeness, Use marketing tools like Zoho (CRM), Servetel (IVR),Whatsapp (Gallabox) to achieve the objectives.

Who should Apply:

• If you have worked on Customer Onboardings in SaaS Product Startup
• If you have worked in Media and Entertainment domain or Recruitment industry
• If you have excellent written and verbal communication.

Responsibilities:

• Identify Call and connect with Individual aspirants in Media and Entertainment domain via different channels (Whatsapp,Email and IVR)
• Set up meetings or calls between (prospective) Aspirants to help resolve their queries
• Identify & seek new channels for generating more leads.

Requirements:

• Bachelor's or Master degree in Marketing or International business.
• Strong communication skills via phone, email, other communication tools
• Must be well-versed with creating reports from marketing automation tools such as, Branch.io, Zoho CRM, Marketo, Whatsapp automation tools etc.
• Good listening skills and attention to detail with excellent interpersonal skills.

Job Type : Full Time, On-site

Experience : 0-1 year

Salary : INR 1,20,000-1,50,000

Vacancy : 2

Location : Indore

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