Handled a variety (Medium, Large, Complex) of transitions across Applications and Infrastructure areas
Should have worked in Medium and Large Inbound and Outbound transitions
Delivering Service Transition Projects and Programs in line with recognized best practice methodology to meet Operational requirements (managing risk, governance, quality assurance, issue resolution, reporting) for systems in scope for global services
Developing service transition plans (MPP), ensuring deliverables and milestones are met
Experience in design, planning and implementation of improvements in Service Transitions
Responsible for summarized reporting across all projects where service transition is being undertaken
Providing appropriate co-ordination and integration support during end to end Post Go Live Support process
Maintain awareness of international standards relating to service transition and of industry best practise
Providing leadership, advice and guidance on all aspects of service transition including planning and execution
Provide support to project and BAU resources on issue and risk mitigations and serve as an escalation point
Establish and maintain the integrity of all identified service assets and configurations as they evolve through the service transition stages
Providing pro-active service transition management within the boundaries provided
Strong Agile and Sprint Management Skills
Knowledge on Cloud and Application Life Cycle Management
Ensure optimal utilization of all resources
Must have Ownership qualities
Collaborates with stakeholders to ensure alignment towards approach, methods, and tools
