Applications Development Technical Team Leader(DB Plan rules Analyst)

Location

Noida | India

Job description

****** Preferred Immediate Joiners or Max 60 Days NP .******

Who We Are:

We are a Digital Customer Experience organization, with a comprehensive coverage of IT Services from Traditional Services to Next Gen Digital Services. At TELUS International, we focus on lean, agile, human centered design. We have been in the technology business since 2002, with HQs in California, USA. TELUS International also investment in R&D where innovators, researchers and visionaries collaborate to explore emerging customer experience tech to disrupt the future.

We are about 35,000 employees working across 35 delivery centers across Asia, Europe, North America & Near shore in Central America & Canada.

We are focused on enabling Digital Transformation for our customers by driving Innovation & Automation through self-service options like AI Bots, Robotic Process Automation etc. for hyper personalized, secure, on demand, and elastic solutions. Our workforce is connected to drive customer experience in Media & Communications, Travel & Hospitality, eCommerce, Technology, Fintech & Financial services & Healthcare domains.

How we Help you Grow:

Our development programmes are designed to promote technical growth, enhance leadership and relationship skills across individuals. To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:-

• Trending technical skills

• Business domain & customer interaction

• Behavioral & effective communication.

• Transparent work culture to lift your ideas & initiatives at enterprise level & investment to execute successfully.

On Floor Job Responsibilities:

• Lead Test planning & execution efforts for all components specifically Pension Calculation
• Analyzes Business Requirement documents to identify high-level test scenarios.
• Applies structured testing techniques to develop positive and negative test cases.
• Ensures 100% test coverage when developing test cases.
• Develop Manual Calc sheet to create expected results to be verified with actual results.
• Develops manual test scripts, identifying expected results and corresponding test data for execution.
• Keeps the test suite up to date with new features added or changes made to existing features.
• Carries out all QA-related tasks in accordance with defined standards and procedures and completes them on time
• Establish, monitor, and maintain all appropriate quality programs and procedures, testing methodologies and test equipment to ensure compliance to specifications.
• Track and share defined metrics to support and report on quality and project progress.
• Report timely and accurate progress and risks to the project manager with proposed mitigation plans.
• Coordinate resolution of all quality management issues including reporting on KPI's and corrective action plans
• Review, develop and make recommendations to continuously improve QA processes to be followed within the department and in adherence to best practices.
• Provide input to staffing plans at the team level to identify key / required skills.
• Participation in client & requirement clarification calls.
• Review defects and triage in defect tracking tool
• Work closely with other team memb]ers to identify their challenges (Both Ignite & EAS Application) and support in providing resolution.
• Plan tasks in ADO & monitor them for timely updates & completion.

Succeeding as an Applications Development Technical Team Leader, will require the following core qualifications and skills:

• Minimum 6+ yrs of relevant experience in US or Canada Defined Benefits Domain.
• Education – BCA/BSc/BTech
• Understanding Test Requirements and analyzing the Application under Test (AUT)
• Sound knowledge of SQL using Oracle database.
• Sound knowledge of SDLC concepts.
• Hands on experience on MS Excel.
• Effective business communication skills (oral and written).
• Behavioral competencies: Teamwork, Effective Communication, Effective Time Management, supporting change, Help Decision Making, Developing Self.

Skills Required: Manual Testing, Web testing, Functional Testing

TELUS International Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace.

To be successful, all applicants must demonstrate behaviors that are reflective of our values:

● We embrace change and initiate opportunity

● We have a passion for growth

● We believe in spirited teamwork

● We have the courage to innovate

*TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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