Customer Service Specialist

Location

Bangalore | India

Job description

???? Customer Success Superstar - Join Sunday, a Profitable Company, and Transform Sleep in India! ????

Are you an energetic individual with excellent communication skills, ready to shine in a customer service role at a profitable company that offers job security and on-time salary payments We're looking for passionate people eager to deliver exceptional customer experiences! Freshers with superb communication skills are welcome, too!

???? Role: Customer Success Specialist

???? Salary: ₹5,00,000 - ₹9,00,000 INR (This is an approximate range; it can be higher or lower depending on the interview)

???? Work Week: 5 Days (post-probation)

⏰ Timings: Daytime only (no night shifts)

???? Location: Outer Ring Road, Banaswadi, Bangalore - easily accessible by public transportation

???? About Sunday

• Profitable and growing e-commerce startup in the sleep space
• A fast-paced, fun work environment with a youthful, dynamic team
• A blend of startup culture and large company structure
• Health insurance (₹5 lakh coverage), professional working environment, people-friendly policies

???? Role Requirements

• Impeccable communication skills
• Passion for delivering exceptional customer experiences
• Ability to work in a fast-paced, fun environment
• Low ego, humble, and willing to do whatever it takes to succeed

???? Qualifications

• Flair for customer service
• 1-2 years of experience in voice process (preferred, not mandatory)
• Graduate degree (preferred)
• Fluency in English and at least one other language (Hindi or any South Indian Language)

???? We welcome hospitality, airline, and high-value credit card applicants!

???? Perks & Benefits

• 5-day work week (post-probation); 6 days during probation (3 months)
• Company-sponsored drinks/outings every month (or more!)
• Health club, music, or any hobby training up to ₹25K per annum sponsored by the company
• Sponsorship of 2 online trainings to ensure continual development
• Informal work environment for maximum creativity and collaboration
• Private medical insurance coverage up to ₹5 lakhs
• Exclusive employee perks: Enjoy a 30-50% discount on Sunday products for you and your loved ones

Join our exciting team and contribute to a thriving e-commerce startup that values its employees, offers fantastic benefits, and provides a lively, informal work environment! Apply now and be a part of Sunday's success story! ????

Job tags

Salary