Orange Business
Location
Gurgaon | India
Job description
Leading Industry security Certifications (CCSA, CCNP Security, PCNSA/PCNSE, BCCPA, ZCCA-IA, ZCCP-IA, ZCCA-PA)
Proxy:- •Zscaler (ZIA, ZPA, ZDX)- PAC file, NSS, MCAS, Various Policy Types- URL & Cloud app, DLP, Sandbox, Advance Cloud Firewall etc. APP Segment, APP Connector.
•Blue Coat Proxy (SG-800,900, 9000 )- Policy, PAC File
Firewalls:- Checkpoint advanced Firewall solution design - implementation and administration. Check Point Security Gateway on R81/80 Checkpoint UTM (2073,3073, 3075) Secure Platform and VSX platform, Juniper SSG (140, 520, 550) and SRX (100, 210, 240), .
Palo Alto- (5220, 5240, 5310) (Firewall, Panaroma, Prisma, Global Protect)
IDP:- McAfee IPS
Load Balancers:- F5 (1600,3600,3900,6400)
Event Management:- HP Arc Sight SIEM Express & Logger (7200)
UTM:- Fortinet (80,110,300, 1000, 1500)
Responsibilities
In line with our ITIL based processes and organization, you will be in charge to follow Orange internal processes and manage:-
Incident management
- handle both re-active (customer call) and pro-active (monitoring) incidents
- troubleshoot and fix all incidents in close relationship with all people involved in the fault resolution process: level 1 (CTS2, DCSC, …), IT CSM, field operations, supplier helpdesk, Infrastructure and Engineering teams.
- provide root cause analysis (RCA)
Ability to work in a virtual team environment.
Problem management
- involved in problem management as the owner of the technical resolution
Change management
- handle standard change request, according to our change control and risk review process
- handle complex change requests, providing technical expertise and reporting to the change advisory board (CAB) as appropriate
Security Incident and Event Management
- monitor and respond to alarms and alerts from the SIEM and IDP solutions (triage / notification / recommendation / etc …)
- working closely with Technical Operations Owners / Security Managers and with the customer/customer SOC, to manage incident response coordination and follow-up
Job tags
Salary