Randstad
Location
Uttar Pradesh | India
Job description
Position: CIO – Chief Information Officer /Vice President – Technology and Digital Transformation
Region: Global
Based: Dubai, UAE
Salary: AED 40,000 -50,000
Reporting: M.D and CEO
About DEI:
DEI is the world’s leading imaging services and solutions company, and is part of the prestigious Fairfax
Financial Holdings Limited through its association with the Thomas Cook India group. Founded in 2004 in
Dubai, DEI witnessed an explosive growth over the next 16 years. Today, DEI has regional offices in
Orlando, Kuala Lumpur, Singapore, Hong Kong, Shanghai and Mumbai. With a strong workforce of over
3000 professionals and a presence at over 135 attractions, DEI has a turnover of USD 100 million.
At the core of DEI’s achievements lie its ability to leverage cutting-edge technology to elevate guest
experiences. Today, its partner network ranges from prestigious tall towers such as the Burj Khalifa and the
PETRONAS Twin Towers, to integrated theme parks including Universal Studios Singapore and Beijing,
Disneyland Shanghai, Warner Brothers World Abu Dhabi, Atlantis Palm Jumeirah, Dubai and Sanya, China.
The portfolio also includes animal interactions such as Dolphin Bay - Atlantis the Palm, Jurong Bird Park,
and Singapore Zoo as well as luxury resorts such as the W, Ritz Carlton, Sheraton and the Burj al Arab, to
name a few.
As part of its aggressive growth strategy from 2021-25, DEI is seeking an astute professional with a proven
track record of Effectively managing the supervision, implementation, and maintenance of company’s
computing needs.
Responsibilities:
• Responsible for enterprise systems and support; strategy, planning, acquisitions and integration;
compliance, data protection and information security; data strategy and management
• Lead Global Product Development, including the deployment and maintenance of new customer
facing products (online, portal, web, Ecommerce), BI and data management systems
• Design and delivering digital initiatives
• Driving the strategy, delivery and operation of the next generation of DEI’s digital journey and
platform, modernizing the technology assets and digital transformation objectives of the company to
support the global growth plans
• Interpret the company's business needs, then find and implement cutting-edge IT solutions to fill
them
• Design, develop and customize technological systems and platforms to improve customer experience
• Select and implement suitable technology to streamline all internal operations and help optimize
their strategic benefits
• Work with business leaders to shape the organization’s approach to digital business transformation
and build digital dexterity
• Plan the implementation of new systems and provide guidance to IT professionals and other staff
within the organization
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
• Deliver optimal return on investment, and maintain utmost security
• Set objectives and strategies for the IT department
• Approve purchases of technological equipment and software and establish partnerships with IT
providers
• Direct and organize IT-related projects
• Conduct competitor analysis, Monitor changes, or advancements in technology to discover ways the company can gain competitive advantage
• Analyze the costs, value and risks of information technology to advise management and suggest actions
• Adopting technologies that are in line with a business's growth and objectives
• Adopting new technologies while ensuring they don't introduce risks to the company they represent
• Creating IT policies and maintaining standards
• Managing a team of IT personnel
• Mentoring IT personnel
• Reporting directly to CEO and directors
• Planning business growth objectives with regards to technology
• Working with upper-level IT staff to develop and implement department goals
• Staying abreast of emerging technologies that can improve DEI’s imaging solutions, performance and increase company profits
• Creating and implementing IT policies, protocols and standards
• Overseeing contract negotiations with IT vendors, contractors and service providers
• Communicating with other executives regarding costs, value and risk-potential and mitigation of the same of new IT projects
• Develops strategies to improve and monitor the efficiency and efficacy of technological initiatives
• Seeks out hardware and software that will help the company.
• Oversees the development, testing, registering of patents of new programs developed specifically for the company as required
• Seek out vendor partnerships that may be of value to the company
• Review vendor proposals and make decisions based on things such as price, what they offer, and how the vendor product may fit into the organization
• Ensures the company's data remains secure by keeping up to date on the latest cyber security threats and finds ways to guard against them on an organisation-wide scale
• Coaches members of the IT teams, particularly IT leaders, so everyone stays on the same page across the company
• Leads efficient operation of the team so that prompt modernization and upgrades of IS are performed as needed.
• Conducts performance evaluations that are timely and constructive
• Digital ideation and delivery - Identify, test and scale the most promising digital business ideas within business budget.
• Manage legacy infrastructure, security and core enterprise.
• Collaborate with members of the executive team to identify ways IT can assist the company in achieving business and financial goals.
• Identify new IS developments and technologies, anticipate resulting organizational modifications.
• Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs.
• Develop and implement the IT budget.
• Communicate goals, projects, and timelines of the company to the department; plan ways to execute those goals within the department.
• Establish long-term IS needs and plans and develop strategies for developing systems and acquiring/developing software and hardware necessary to meet those needs
• Performs other related duties as assigned.
• Work with internal and external partners
Other Dimensions
• Ride Base of 50+ across countries
• User base of 100+, 200+ Workstations
• Enterprise applications, Unified communication
• Windows 7/10, Server 2012/2016/2019
• Cloud Technologies, Virtualization
• Network (WAN, Internet, VPN, LAN and wireless) setup,
• Professional Cameras, Chroma Photography, Theme Park Industry experience.
Required Skills and Abilities
• Superior leadership skills
• Self Motivated
• Change management
• Stakeholder management
• Strategic planning
• Project management
• Commercial acumen & budgeting
• Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals
• Thorough understanding of information technology and information technology systems, data management Excellent analytical and problem-solving skills
• Relationship building and team development skills
• Excellent communication and interpersonal skills
• Skilled at strategic planning and goal-setting
• Presentation skills
• Flexible and agile
Education & Qualification:
• Masters degree in Business Administration is a plus
• Masters degree in Computer Science, or Information Technology required
• At least 10-15 years of experience in administration of information systems and technology, with increasing level of responsibility throughout
• Work experience in information technology and management
• Demonstrate a working knowledge of both computer technology and management procedures.
• Proven experience as CIO or similar managerial role
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation
• Solid understanding of data analysis, budgeting and business operations
• Superior analytical and problem-solving capabilities
• A strong strategic and business mindset
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Experience with computer networks, network administration, and network installation.
• Proficient in computer hardware, cabling installation and support wireless technology applications, interface and IT security.
• Proficient in Microsoft technologies, including cloud, office 365
• Proven management and leadership skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Highly organized and detail oriented.
• Excellent analytical and problem-solving skills.
• Proven Project Management skills with ability to manage multiple projects at the same time.
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