ARME Consultancy
Location
Navi Mumbai | India
Job description
Currently seeking a highly motivated and skilled individual to join BPO as a Customer Service Executive. In this role, you will have the opportunity to work in the outsourcing/offshoring industry and provide exceptional customer service to our clients. As a Customer Service Executive, you will be responsible for handling a variety of customer inquiries, resolving issues, and ensuring customer satisfaction.
Position: Customer Service Executive Location: Turbhe, Navi Mumbai Qualification: Graduation or above Experience: 0 to 4 years Salary: Upto 21k Note: Work from Office, Rotational Shifts, Rotational Week Off Responsibilities - Provide excellent customer service, ensuring all client inquiries and issues are resolved in a timely and professional manner. - Handle incoming calls, emails, and live chat sessions from clients, addressing their questions, concerns, and requests. - Build and maintain strong relationships with clients, understanding their needs and preferences. Requirements - Bachelor's degree in any field. - Freshers are also eligible to apply. - Proven experience in a customer service role, preferably in an outsourcing/offshoring environment. - Excellent oral and written communication skills in English.Job tags
Salary