Telesales Manager-IT Solutions and Advertising
Samyojak Consultancy Services
Location
Pune | India
Job description
Job Overview
We are seeking an experienced Telesales Manager for an IT solutions and advertising company. As a Telesales Manager you should be able to address any customer queries and handle complaints. Also you will be responsible for setting monthly and yearly sales targets.
Job Responsibilities:
- Responsible for managing the telesales team and assisting junior staff.
- Set process training telesales team and daily reporting .
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Monitoring the performance of telesales team.
- Setting daily weekly and monthly sales target.
- Setting daily calling target 8. Maintaining customer relationship.
- Handling customer complaints.
- Compiling and presenting sales reports.
- Lead / Prospect Generation.
- Generating Appointments through telesales team for field sales.
- Tele calling for Customer Feedback Testimonial Business Generation.
- Good understanding of CRM software.
Job Requirements:
- BBA/MBA or Any Graduate
- Having 3 years of experience in Telesales or relevant field.
- Good Team Handling skills.
- Good understanding of CRM software.
- Good written and verbal communication skills
- Previous experience working as a telesales manager Strong managerial and sales skills Leadership Skills.
- Customer coordination Conflict Management skills.
Location: Pune
Job tags
Salary
