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Time, Leave & Absence - AVP - Service Delivery


Location

India | India


Job description

Job Description

The Function

Who we are - We’re a team of GHR professionals from a variety of different industries, based in the UK, Poland and India, covering all major time zones that State Street operate in across APAC, EMEA and the Americas.

What we do - We provide end to end time and attendance services to employees and managers across State Street globally, including technology solution deployment, SME leads on multiple business projects, service transitions, employee experience, process improvement and more.

Our Partners - GHR Technology, Global Time Administration, and local SMEs in region / country.

Our Stakeholders ​- HR Business Partners, Heads of HR, Employee Relations, Benefits, HR Operations & Payroll.

The Role:

Service Delivery focuses on oversight and delivery of all BAU activity across Global Time, Leave & Absence, developing the service provided to the business, focusing on Employee Experience.

Examples include but are not limited to Employee Experience initiatives, oversight of BAU delivery for time related query management, process improvement, service escalations and more.

Specific Responsibilities-

You’ll be responsible for:

Additional Duties-

You’ll also be expected to :

Direct Reports -

The Person

Your experience:

You’ll be experienced in:

Your skills:

You’ll be skilled in:


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