Location
Mahesana | India
Job description
Job Description: After Sales Department (Assistant)
The ideal candidate will possess good communication skills and a presentable personality. The After-Sales Assistant’s responsibilities include generating leads, making sales calls, budgeting, customer follow-up, continuously updating our CRM database, meeting after-sales targets, and focusing on selling quality spare parts to customers. To be successful as an after-sales assistant you should be an inspired self-starter and able to drive sales growth. After-sales assistants should establish and retain contact with customers so that they can easily obtain customer feedback concerning the quality of their company’s product.
Responsibilities:
- On-call service (24x7x365).
- Preparing quotations for spare parts.
- Arranging the details for making commercial invoices & e-way bills of spare parts.
- Transportation/Courier arrangement (Logistics) for spare parts delivery of local and overseas customers.
- Payments follow-ups of spare parts.
- Maintaining the stock of fast-moving spare parts from local and overseas for local and overseas customers.
- Delivery of short supplies/ Replacement material.
- Maintaining the soft records of service and spare parts in MS Office.
- Procuring and maintaining the spare parts for all the customers who have fully automated projects as well as for different projects too.
- Responsible for maintenance of factory.
- Responsible for all IT equipment and assets.
- Provide periodic reports to management on all after-sales activities.
Requirements:
- Min 3 years of experience in after-sales support in a Construction equipment manufacturing company.
- Bachelor’s degree in Mechanical/ Electrical Engineering
- Strong verbal and written communicator.
- Excellent phone and presentation skills.
- Proficiency in Microsoft Office, MIS.
- Good negotiation and problem-solving skills.
- Outstanding organizational and time management skills.
Sales,CRM database
Designation: After Sales EXECUTIVE
Vacancies: 2
Experience: 3.0 Year(s) - 5.0 Year(s)
Job tags
Salary
Rs 2.4 - 3 lakhs p.a.
