Client Success Consultant- Sales (Pre sales)
Location
Bangalore | India
Job description
Client Success Consultant- Sales (Pre-sales)
Experience:3 - 5 years Location: Bengaluru, Karnataka Mandatory (Experience) - 3 plus years of exp in pre-sales to enterprise clients Preferred (Company) - IT Companies/ Design Studio Role & Responsibilities
- Be the first touch point for customers in the pre-sales journey
- Involved in customer research, data analysis, lead qualification, etc
- Understand & articulate in detail client requirements & goals for services that we provide
- Articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
- Define & maintain scope documents for design projects across multiple clients using Excel, decks, etc.
- Gather customer requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, etc., and relay the information clearly to the internal teams.
- Accountable to Project Management and sales for detailed project scope & estimate.
- Work iteratively to provide accurate effort estimates based on the scope to the Sales lead.
Ideal Candidate
- Excellent articulation skills & eye for detail
- Strong interpersonal, listening, written & oral communication skills.
- Experience in B2B Sales and ability to manage enterprise clients
- Be able to multitask, prioritize, and manage time effectively.
- Be updated with the latest industry and technology trends, and market research
- Possess a short/quick learning curve.
- Proficient in Microsoft Office and relevant software
- Ability to understand different domains & problem statements
- Sound judgment and ability to analyze opportunities and information
- Immaculate in documentation, process-oriented & analytical.
- Ability to effectively prioritize and execute tasks under pressure.
- Prior exposure to user experience design/software development/product management would be ideal.
Skills: pre-sales,enterprise,b2b,it,design studio
Job tags
Salary