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Client Success Consultant- Sales (Pre sales)


TalentRox


Location

Bangalore | India


Job description

Client Success Consultant- Sales (Pre-sales)

Experience:3 - 5 years

Location: Bengaluru, Karnataka

Mandatory (Experience) - 3 plus years of exp in pre-sales to enterprise clients

Preferred (Company) - IT Companies/ Design Studio

Role & Responsibilities

  • Be the first touch point for customers in the pre-sales journey
  • Involved in customer research, data analysis, lead qualification, etc
  • Understand & articulate in detail client requirements & goals for services that we provide
  • Articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
  • Define & maintain scope documents for design projects across multiple clients using Excel, decks, etc.
  • Gather customer requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, etc., and relay the information clearly to the internal teams.
  • Accountable to Project Management and sales for detailed project scope & estimate.
  • Work iteratively to provide accurate effort estimates based on the scope to the Sales lead.

Ideal Candidate

  • Excellent articulation skills & eye for detail
  • Strong interpersonal, listening, written & oral communication skills.
  • Experience in B2B Sales and ability to manage enterprise clients
  • Be able to multitask, prioritize, and manage time effectively.
  • Be updated with the latest industry and technology trends, and market research
  • Possess a short/quick learning curve.
  • Proficient in Microsoft Office and relevant software
  • Ability to understand different domains & problem statements
  • Sound judgment and ability to analyze opportunities and information
  • Immaculate in documentation, process-oriented & analytical.
  • Ability to effectively prioritize and execute tasks under pressure.
  • Prior exposure to user experience design/software development/product management would be ideal.

Skills: pre-sales,enterprise,b2b,it,design studio


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