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Customer Support Executive


CRIF India


Location

Pune | India


Job description

Customer Support Executive (Investigation Specialist) Location: Pune # of positions: 20

Job Responsibilities : Extensive web search, public registry, Company website etc of UAE region, Collecting and entering data on COS, verifying documents, and delivering reports to the clients. Responsibility to manage new projects for specific clients and deliver the reports. Preparation of financial statements and assessment of company’s financial strength. Responsible for handling client queries and emails. Making sure to deliver quality reports within TAT. Outbound calls to UAE customers/companies to collect data for Business Information Reports.

Qualifications: Graduate/Postgraduate in Commerce stream. 0 to 2 years’ experience of working in a multinational BPO / KPO units Must have worked in an international functional team.

Desired Skills : Communication – Excellent communication: Speaking, Reading & Writing. Experience in Microsoft Office tools (Word, Excel) Intermediate knowledge in financial information of a company Customer obsession. Results driven.


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