Location
Noida | India
Job description
Company Description
Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.
Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.
Job Description The
Product Manager is the leader and end-to-end owner for a product line within our portfolio of boutique gym and direct-to-consumer fitness applications and is dedicated to driving its profitable growth with a metrics-driven mindset. This role is responsible for driving the overall product vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your products' segment. As the leader for your product line, you will develop and execute the commercialization strategy across functions for the products with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are prepared for successful product launches and go-to-market execution.
You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, determining the right mix of product initiatives that will maximize portfolio ROI, working with the development team on the delivery of capabilities, and confirming that the result meets the specified requirements and objectives.
The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.
What will you do - Manage the business metrics of the product line (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
- Extract maximum commercial value from the product line through packaging, pricing, and new feature development
- Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey
- Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line
- Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews
- Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals
- Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, Marketing, and Sales
- Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers
- Be the internal product evangelist and a sought-after internal and external market expert and ensure that solutions meet user and business requirements
- Develop and execute product pricing plans including price change implementation and tracking competitive market pricing
- Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions
Qualifications
Successful candidates will demonstrate: - Commercial product management expertise – Demonstrate a track record of success in B2B or DTC product management
- Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution
- Market Focus – Analyze and understand of market segmentation, trends, players, and the impact to product commercialization and strategy
- Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience
- Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process
- Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, and Support
- Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results
- Engaging Presence – Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case
Minimum qualifications: - Bachelor's degree in Business Administration, Marketing, Engineering or in a related field
- 7-12 years of experience in B2B software Product Management, Marketing or in a related area with commercial responsibilities
- Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
- Pragmatic Marketing certified or related product management certification
- Strong strategic development mindset
Additional Information
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.
We truly care for our team members, and this is reflected through our offices, benefits, and great perks.
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