Mspc Services Private Limited
Location
Chennai | India
Job description
We are looking for Customer Associate for one of leading painting company for all over tamilnadu location.
ï'§ ECA will be allocated at local dealer counter.
ï'§ The ECA is to approach the consumers who walk-in to the store and inquire about their painting requirements.
ï'§ The consumers who already have a contractor for executing the painting job need to be pitched only the Color Consultancy/Color Visualization/ Royale Play Design/ Stencil/ Signature/ Ext. Wall Art on the Ezycolour Kiosk / Booklet and taken through it.
ï'§ The consumers who don't have a contractor for executing the painting job need to be pitched the Paint Right Service apart (from Color Consultancy/Color Visualization on the Ezycolour Kiosk).
ï'§ As part of the Paint Right Service, the ECA needs to visit the consumer at his house at the appointment date & time.
ï'§ On the first visit, the ECA is to do Site Evaluation and Site Measurement using the Paint Right Evaluation Kit, fill the Site Evaluation & Site Measurement formats and hand them over to the consumer.
ï'§ Post the same, the ECA is to provide Product Consultancy based on the Site Evaluation. Up selling (Special Effects, Luxury Emulsions) and Cross Selling (Smart Care, Wood finishes) would be the priority in Product Consultancy.
Job tags
Salary
