Location
Bangalore | India
Job description
Company Description
BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers. BETSOL's Data Management product lines include Rebit (Rebitgo.com) and Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com
Job Description Product Support engineer with 3-5 years
Skills & Competencies - Hands-on experience on installation, configuration and integration of Avaya UC and CC product lines.
- Product Knowledge required – Avaya Aura CM, SM, SMGR, SBCE, AES, CMS, Messaging, AMS, AAEP, WFO, CC Elite, Webrtc, AADS, AAWG, Avaya oceana,Ccaas , Avaya Analytics etc.
- Ability to contribute to deliver the project on time.
- Knowledge in deploying application on VMware.
- Proficient in enterprise management tools and processes.
- knowledge on Jira and SLA's
Other skills:
SIP, h.323, Linux, VMware, Cloud contact center, Networking, webrtc , Azure, GCP, AWS etc.
Qualifications Product Support engineer with 3-5 years
Additional Information Product Support Engineer (3-5 years)
Job Description Roles and Responsibilities - Product Support engineer with 3-5 years
Skills & Competencies - Hands-on experience on installation, configuration and integration of Avaya UC and CC product lines.
- Product Knowledge required – Avaya Aura CM, SM, SMGR, SBCE, AES, CMS, Messaging, AMS, AAEP, WFO, CC Elite, Webrtc, AADS, AAWG, Avaya oceana,Ccaas , Avaya Analytics etc.
- Ability to contribute to deliver the project on time.
- Knowledge in deploying application on VMware.
- Proficient in enterprise management tools and processes.
- knowledge on Jira and SLA's
Other skills:
SIP, h.323, Linux, VMware, Cloud contact center, Networking, webrtc , Azure, GCP, AWS etc.
Job tags
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