Genpact
Location
Bangalore | India
Job description
Manager (Platform Specialist – Collections & Credit)- CPG047872
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people .
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Manager/ Sr Manager (Platform Specialist – Collections & Credit)
Support the design and build of the end-to-end processes for Collections & Credit domain for the Core solution, including the orchestration of transactions across Business Platforms along with SAP FSCM experience before.
· Being part of a team of MTC specialists, support the development of the end-to-end process design for the Collections & Credit domain for the Core solution.
· Collections experience is must and SAP FSCM working experience in collections.
· Large portfolio management in collections – handled delinquent accounts.
· Have worked in Credit management process and updating the details in FSCM (SAP)
· Periodic review in credit management and fixing the process issues.
· Working closely with the Solution Design, Technology, Data and Controls workstreams of the Core Programme, in the delivery of an integrated solution; contribute to the management of interdependencies across workstreams.
· Working closely with the Global Standing Organisation and the Global Sales, Global CS&L and Global Finance Function to incorporate the Functional standards and capabilities into the Core design, and with the respective Product & Platform owners to ensure an effective end-to-end solution, including the orchestration of transactions across Business Platforms
· Creating the workflow & SOP (SAP FSCM) for Collections & Credit management
· Ensuring the designed solution is fit for purpose and effectively tested from a functional and user perspective.
· Process improvement & stabilization experience.
· Working closely with the Business Change team to ensure the changes are effectively delivered and supported post-Go Live for the Pilot OpCos. This would include helping to design and deliver training, overseeing development of Standard Operating Procedures and supporting other transition tasks as required
· Graduation/ Masters
· Demonstrated experience in hard core collections & credit management exposure to cross-functional and complex international environment. Experience in large scale business transformation, preferable concerning the introduction of technology
· Good knowledge of Sales Order Management, Outbound Logistics, Pricing & Discounts, Collections & Credit management (e.g., B2B and SFA platforms, SAP-SD, FSCM)
· Work experience in SAP FSCM for collections & credit management.
· Strong in communication & stakeholder management and in relationship building and collaboration at all levels of the organisation. Good organisational and planning skills. Strong cultural awareness and versatility in styles.
· Must be a team player and able to work collaboratively with and through others.
· Flexible and adaptable; able to work in ambiguous situations, dealing with complexity and time pressure.
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