International Schools Partnership Limited
Location
Secunderabad | India
Job description
Description
Job Title: IT Manager
Location: Hyderabad
Reports To: Head of Technology â India / School Principal
Position Objectives - Manage IT network and client systems as well as daily technical operations
that meet and exceed the schoolâs education and business technology
Requirements - Support long term IT based educational programs that enhance the delivery of
education services and development of the school community
Overview Of Responsibilities The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize
fault tolerance of key IT area. Support and maintenance in the following areas:
Manage the procurement of IT systems.
Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based
educational programs that enhance the delivery of teaching and learning.
Prepare and manage the IT infrastructure budget and account for IT fixed assets.
Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide
technical support for IT development projects in the Schools. Work closely with Academic IT
Staff in management and control of teaching software purchases, databases, and configuration
control of Staff Laptops.
Provide technical support to national IT infrastructure projects for schools and new facility
development ensuring consistency in implementation and policy.
The IT Manager is responsible for managing and overseeing day-to-day implementation,
Support And Maintenance In The Following Areas Network
Direct daily maintenance to ensure maximum reliability and minimum service interruption
Manage installation of required updates on infrastructure and client systems
Maintain core services
Recommend and implement changes and system enhancements to improve the network
Client platforms
Set up, install and maintain desktops and laptops in the school
Ensure standard configurations across the deployed systems
Directly and with third party vendors manage the repair and servicing of equipment
To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the
new site goes well
Software
Ensure all software is properly licensed
Manage the installation and upgrade schedules for educational and business software
Provide technical support for school management, accounting and educational software
Assist the teaching staff in identifying and integrating educational software available in India and
internationally
IT security
Ensure all LANs and VPNs are secure from both electronic and physical intrusion
Review and maintain a proper level of access and password control
Ensure data integrity through routine database scans
Establish a disaster recovery plan
Guarantee network data is backed up on a daily basis
Reprographics
Work with third party vendors to ensure the reprographics equipment runs smoothly
Provide technical support as needed
Audio/ visual equipment
Maintain the schoolâs inventory of audio/ visual equipment
Assist in the installation and setup of equipment as needed
IT training and help desk support
Provide training for both educational and business applications as needed
Ensure proper procedures and staffing are in place to respond to teaching and admin staff
requests in a timely manner
Analyze problems, develop solutions, arrange preventive measures and maintain clear and
consistent communications with internal customers on IT issues
New facility development
With the Project Manager, develop IT infrastructure plans and budgets
Prepare IT and telecom cabling plans
Identify hardware and software requirements
Manage purchasing, installation and servicing of equipment with third party vendors
Conduct infrastructure and product testing
Manage IT handover and acceptance procedures
General requirements
Maintain an inventory of all IT, audio/ visual equipment and licenses
Ensure consistent documentation of the operating environment
Develop the annual IT plan and budget with the Head of Technology
Evaluate and set standards for hardware and software
Develop change management schemes that smooth the transition to new equipment and
procedures earning speedy acceptance of new equipment and upgrades
Perform general IT duties as required
The IT Manager holds primary responsibility within location for IT and IT related issues.
Skills And Experience Required Must have a minimum of 5 years IT systems and operations management experience including
3in the K12 education sector
Minimum 3 years experience with IT infrastructure budgets and cost management
Minimum 3 years experience supervising professional IT personnel
Must be able to read, analyze and interpret computer hardware and systems management
technical manuals and procedures
Strong personal skills to communicate directly with end users in sometimes tense situations
Bachelors degree in computer science, information systems or related computer field
Strong to Fluent written and verbal English
Strong initiative, integrity and good judgment
Fast problem solving skills in new situations
Ability to handle multiple tasks simultaneously
Core Technology Skills Required Desire experience of leading and managing I.T. based projects and vendor management
IT systems and operations management experience
Microsoft Windows OS, Microsoft Server and related technologies
Network management experience including LAN/ WAN/ VPN
Open Directory and/or Active Directory management experience
Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies
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