Location
Thiruvananthapuram | India
Job description
Experience: 2-3yrs
Timing: Night Shift ( 7pm to 4am)
Our client is looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems
quickly. You should also have the patience to communicate with a variety of interdisciplinary teams
and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Responsibilities
Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls.
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies.
Requirements and skills
Proven experience as a System Administrator, Network Administrator or similar role
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
Ability to create scripts in Python, Perl or other language.
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills
BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
Experience with Jira Service Desk highly desirable, or equivalent
Office 365 administration – User lifecycle, Exchange, SharePoint, Teams etc.
Strong problem-solving and communication skills
Maintain the IT ticketing system ensuring that open tickets are resolved or escalated within any defined SLAs.
Experience with FortiGate, Forti Manager knowledge is an Advantage
Job tags
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