Deloitte
Location
Delhi | India
Job description
Process assessments (Due diligence), Process Mapping, solution design, RFP/RFI responses, Migrations, project management, risk assessment and mitigation, client management and Deliverables, Including IT, People, Technology, Service delivery, Internal Controls, Process evaluation and Consulting
. Designing the approach as per the client/ process requirement for HR Service Delivery
. Managing People, Process and Performance to Ensuring that all process and procedures are continually reviewed, improved and changes communicated for effective implementation
. Managing multiple teams onsite and offshore
. Establishing and providing metrics on HR services, including Customer Satisfaction, Volume metrics, turnaround time, quality etc.
. Supporting Sales, Presales for the domain, Coordinating and analyzing the bid management process, RFP.S / RFI'S as per the desired / targeted project/opportunities and Strategy
. Understanding of System Capabilities and Application platforms. Knowledge of benefits business, including products and services, operations, and delivery
. Capable of initiating new processes, participate in new process transitions in coordination with the Clients and internal stakeholders.
7-10 years of experience
. Experience of managing large customers
. Should have experience in at least implementing 2-3 ERP/SAP/HRMS database related projects (functional expertise)
. Should be able to interpret requirement from customer to an executable product
. Should be able to drive projects related to change management
. Exposure of handling P&L accounts. Should understand revenue/productivity numbers Exceptional multitasking and organizational skills Should be able to work on MS Visio
. Should be able to work on Presentations - High level ppts to be presented to CXO's
. Good expertise on Excel - Advanced formulas etc.
. Exposure on data crunching, dashboard reporting, analytics, and automation of manual reports
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