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Customer Service Associate


Zyoin Group


Location

Mumbai | India


Job description

Company Overview

Zyoin Pvt. Ltd. is a leading organization in the recruitment industry, providing top-notch solutions in talent acquisition and HR management. With a track record of successful placements and a commitment to delivering exceptional services, Zyoin has established itself as a trusted partner to both clients and candidates.

Position

Customer Service Associate

Location:

Mumbai (Hybrid: Powai)

Shift: Rotational and Rostered

Weekly off: Workdays: 6

Role And Responsibilities

We are looking for customer service executives for inbound and outbound customer service operations. In this role, you will be responsible to resolve customer queries, concerns and escalations across channels - calls, chats, emails and social media. You are expected to work very closely with cross-functional teams to provide instant solutions to customers.

Candidate Qualifications

  • Education: 12th/Diploma/Graduation
  • Excellent communication skills written and spoken. Candidates who can speak regional languages in addition to English will be preferred.
  • MS office basics
  • Typing Speed - 30 WPM Accuracy 95%+

Requirements

Must have own laptop.

Why You Should Apply

Excellent opportunity for Freshers

Attractive perks and benefits.

Note

We are only looking for candidates who are currently living in Mumbai and can commute to Powai. The interview will be face-to-face in Powai.

Skills: excellent communication,customer service,rotational shift,freshers


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