Malayalam customer support executive

pronted

Location

Secunderabad | India

Job description

We are looking for an ambitious and energetic multi linguistic of malayalam customer support executive or bpo .

Answering questions about a companys products or services.
handling order cancellations, product returns, or exchanges of orders.
Resolving issues and troubleshooting technical problems
Resolving product providing information about a companys special offerings and upselling related products/services.
Handling customer complaints with good listening, clear communication, empathy, ability to use positive language, etc. Therefore, being able to diffuse frustrated customers and ensure effective and successful complaint resolution .
Collecting and analyzing customer feedback

Job tags

Salary