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Assistant manager


VerveNest Technologies Pvt Ltd


Location

Secunderabad | India


Job description

Company Overview

Vervenest Technologies is a leading IT Services and IT Consulting company that provides a range of cutting-edge solutions tailored to the unique business needs of its clients.

Role and Responsibilities

Role

We are seeking an experienced collections manager to lead our efforts to reduce unpaid debt and minimize potential revenue loss. In this role, you will:

  • Monitor collections staff and oversee all debt-recovery procedures
  • Negotiate payment arrangements with clients or write off debt as needed
  • Develop, document, and implement collection strategies that have high success rates using the latest technology to automate the work
  • Generate reports on account balances, aging, and other key metrics to identify trends and areas of improvement
  • Resolve issues with clients and team members courteously, efficiently, and proactively

Candidate Qualifications

Our ideal candidate has the following qualifications:

  • Extensive experience in collections management, with a proven track record of success in recovering unpaid debt
  • Excellent analytical, problem-solving, and decision-making skills
  • Strong verbal and written communication skills
  • Familiarity with collection laws and regulations, as well as best practices in the collections industry
  • Ability to work independently, think creatively, and find innovative solutions to complex problems
  • Experience with collections software and other relevant tools
  • A Bachelor's degree in Business Administration, Finance, or a related field

Required Skills

  • Analytical thinking
  • Excellent report writing skills
  • Knowledge of collection laws and regulations
  • Critical thinking and problem-solving skills
  • Excellent verbal and written communication skills

Skills: collections,bpo,bpo call center,assistant manager


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