Technical Support Engineer
Location
Bangalore | India
Job description
This Tech Support Engineer technical position on the BetaNXT Distributed Systems team is responsible for supporting multiple Windows, and Linux operating systems and environments. This role will require a strict adherence to best practices as our systems are required to be highly available, scalable, and secure. A focus on application availability, system reliability, and maintainability is critical for success of the BetaNXT business. This role is based in our Bangalore location
What You ll Do:
- Install and support Windows 2019/ 2016 and RedHat Linux 9.x operating system.
- Support server-based infrastructure residing in corporate data centers
- Build and support Dell and HP server hardware
- Work with and support VMware and Windows Hyper-V based virtualization environments.
- Administer and support of Windows Active Directory domains
- Maintain security and process awareness and work to increase compliancy
- Perform system upgrades such as firmware, OS, security patch installation
- Participate in team on call rotation
Skills required :
- 5+ years experience supporting Linux and Windows server operating systems
- 5+ years experience supporting server-based applications environments
- Solid understanding of networking principles, including TCP, DNS, DHCP.
- Experience in Hypervisor VM, VMware ESX 6.x and SSCM is preferred
- Knowledge of SAN and RAID Technologies preferred
- Knowledge with Cloud computing technologies AWS, AZURE, or OCI is a plus
- MCSE or other technical certifications are a plus
- Ability to effectively communicate with team peers
- Awareness to ITIL framework is a plus
- Exposure to tools like ServiceNow, Jira and Remedy is a plus
Job tags
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