Location
Us, 50250 | France
Job description
. Please go thorough JD if you would like to submit your profile Feel free to reach me on Ext 3512 Phone .
Title Deskside Specialist I
Location Westminster CO US 80021
Duration 2 years (Possible convert to FullTime)
Pay Rate: USD $22 $35 / hr
Deskside Specialist I / Deskside Specialist II
What Youll Do
- Respond to customer requests for assistance with computer software/hardware.
- Provide troubleshooting for software installation of software.
- Troubleshoot networking issues LAN and Wireless
- Operate company owned vehicles as required.
- Maintain valid drivers license and good motor vehicle record.
- Troubleshoot network and voicerelated issues repair personal computer and peripheral equipment problems to the board device or component levels as appropriate.
- Receiving equipment and conducting inventory.
- Troubleshoot and repair personal computer and peripheral equipment problems to the board device or component levels as appropriate.
- Maintain a regular and predictable work schedule.
- Establish and maintain effective working relationships within the department the Strategic Business Units Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
- Perform other duties as necessary.
What Youll Need
- Deskside Specialist I High School diploma or equivalent plus 4 years or more related experience or a related 2year technical degree and 2 years or more related experience.
- Deskside Specialist II High School diploma or equivalent plus 6 years or more related experience or a related 2year technical degree and 4 years or more related experience.
- Each higherlevel related degree i.e. Bachelors or Masters may substitute for two years of related experience. Degree must be from a university college or school which is accredited by an agency recognized by the US Secretary of Education US Department of Education.
- Active TS/SCI Clearance required.
- Good customer service skills.
- Good communication skills.
- Intermediate knowledge of PC software and networking: classes and/or experience.
- Intermediate understanding of Desktop/Laptop PC Hardware and components.
- Intermediate to Advanced understanding of Windows 7 and 10 desktop operating systems.
- Advanced understanding of Windows Office 365 Pro Plus suite.
- Ability to support Apple iPhones.
- Experience with Service Now or other trouble ticketing tools.
- Ability to prioritize organize and coordinate simultaneous tasks/projects.
- Ability to perform job functions with little direct supervision.
OnSite Work Environment : This position requires regular inperson engagement by working onsite five days each normally scheduled week in the primary work location. Travel and local commute between Ball campuses and other possible nonBall locations may be required.
Working Conditions
- Work is performed in an office environment.
- Travel and local commute between Ball campuses and other possible nonBall locations may be required.
Job tags
Salary
