Location
Rueil Malmaison, Hauts de Seine | France
Job description
Job Title: Pre Sales Support Specialist
Location: [Insert Location]
We are seeking a Pre Sales Support Specialist to join our team and deliver exceptional support to new and existing users of our equipment range. This role will involve providing training, technical advice, and customer support to ensure the highest level of customer satisfaction.
Key Responsibilities:
- Provide pre sales support by training new and existing users on assigned equipment range
- Utilize technical knowledge and experience to ensure customers have a full appreciation of the equipment's use
- Generate excellent customer satisfaction through effective customer behavioral skills
- Understand customers' diverse and specific business needs and apply product knowledge to meet those needs
- Develop a thorough competency of the assigned Quadient systems and processes to ensure quality of service
- Prepare and deliver customer presentations and hardware/software demonstrations confidently
- Offer technical advice to customers on installation and troubleshoot hardware or software problems
- Identify and develop new business opportunities through excellent customer contacts and follow-up calls
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Job tags
Salary
