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Technical Consultant


360learning SA


Location

Paris | France


Job description

As a Technical Consultant, you are part of our implementation team, which plays a key role in seamlessly onboarding new customers: they are working across departments (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform.

As a Technical Consultant, you will support and manage all phases of the implementation lifecycle, from sales turnover and kick-off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, APIs), 3rd party apps, guide and assist to ensure the successful deployment of their platform.You will work closely with our product team and our Technical Services team on all integration topics, custom solutions and be the primary day-to-day liaison for the team and our technical ecosystem that are building a connection with our platform.

As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to develop scripts to either support the rest of the team and specific customer requests and avoid time-consuming work.

Within 1 month, you will: Within 3 months, you will: Within 6 months, you will: Within 12 months, you will: The Skills Set: What we offer: Interview Process:

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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